CalQRisk for Delegate Oversight

CalQRisk provides a centralised approach to the oversight and management of delegation arrangements. Eminently scalable, our software is flexible enough to work for you no matter what your delegation model.

From carrying out initial due diligence, to ongoing monitoring, to auditing delegated activities, CalQRisk gives you the ability to register, monitor, review, and report on each service provider throughout the lifecycle of the business relationship.

Fully integrated, CalQRisk allows you to create links from each delegate to relevant risks, tasks, business processes, and monitoring programmes, ensuring you can demonstrate effective oversight and due diligence.

While the responsibility for the processes associated with delegated activities may lie with a number of individuals - e.g. the Board, Operations, IT, Legal, etc., CalQRisk allows each party to document relevant information, resulting in a consolidated view of all delegates in a central location.

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Key Benefits

of using CalQRisk

Conduct delegate due diligence with custom, easy to use questionnaires.

Record and manage the risks associated with each delegated service / provider.

Monitor adherence to Service Level Agreements and established KPIs.

Identify potential SLA breaches by recording and reporting on incidents and near-misses.

Conduct internal audits and manage the remediation process.

Demonstrate your monitoring and continuous oversight to senior management, board directors, regulators, and other relevant stakeholders.

Classify third party service providers by criticality or importance.

Create risk registers at the touch of a button.

Our Delegate Oversight Modules

  • Incidents

  • Tasks

  • Third Parties

  • Complaints

  • Monitoring

  • Processes

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Our Clients Include