Operational Resilience

Operational resilience has become a central pillar for regulators across the world. As such, many organisations are now establishing operational resilience frameworks. Robust operational resilience frameworks take a holistic view of your organisation’s operations, governance and more.

The CalQRisk operational resilience solution brings all of your operational resilience framework components onto one platform. The solution ensures restrictive silos are broken down while ensuring seamless reporting is available at the click of a button.

The modules include:

Risk & Controls

Maintain risk and control registers across the organisation and link these to your critical processes

Incidents

Log and manage incidents, including the tracking of corrective / preventative actions

Outsourcing / Third Parties

Create an outsourcing register while automating your due diligence and ongoing monitoring

Monitoring

Monitor Key Performance Indicators, Key Risk Indicators and other metrics

Tasks

Track tasks from risk assessments, due diligence questionnaires and much more.

Processes

Map your processes and link them to critical business services

Key Benefits

of using CalQRisk

An integrated approach to operational resilience

Access to a knowledgebase of risk assessments aligned with DORA, ISO 27001, NIST, Cyber Essentials and more

Automate typical manual processes including task tracking, KRI monitoring and due diligence questionnaires

Interactive dashboards to demonstrate your operational resilience efforts to committees, boards and regulators

Generate reports required by regulators at the touch of a button

Create process maps within the solution while tracking key information including impact tolerances

North Midland Credit Union

‟Sandie O’Leary, Head of the RAS, has great knowledge of the credit union sector. Her previous experience working as Risk Management Officer in credit unions has helped in her understanding of the service that we require as Risk Management Officers on the ground. I can pick up the phone at any time and Sandie will give me her full attention and support to steer me in the right direction.
The RAS meets in person where a wide range of topics are discussed. There are also online meetings where Sandie facilitates group discussions on specific topics. This is a good way to meet other Risk Management Officers and share ideas and thoughts, as we are effectively all facing the same challenges.
I would have no hesitation in recommending the CalQRisk Risk Advisory Service to any credit union who may be considering using this service.

Sandra Walsh

Risk Management Officer